Deal & Redemption Policy
Version 2026-09-24 · 24 September 2026 · Operational draft
Before claiming
Check the participating outlet, price, taxes and service charges, dates, dining times, exclusions, minimum spend and redemption instructions. A claim is not a booking, purchase or guaranteed table. Use the restaurant’s booking link when available.
Using your claim
Show your account claim reference at the specified outlet before payment, following the offer’s conditions. A restaurant must verify successful use. Copying a promo code or claiming without using it does not count as a redemption. Each claim can be verified once.
Expiry and changes
New claims stop when an offer expires or is paused. Existing claims keep their captured conditions and original expiry. An evidenced safety, fraud or legal emergency can separately block redemption; contact support if affected. Expired used offers remain in account history.
If something goes wrong
Use Report an issue on the deal or Contact Us. Provide your claim reference, visit time, outlet, price and relevant evidence without sensitive payment information. We review the saved version, approvals and redemption record with the restaurant.
Read related policies and agreements. Questions: jbfoodiesbiz@gmail.com.